At least 6 reasons to book directly: arrow_forwardarrow_back
20% discount on your stay check close close
15% discount on dining experience at our outlets check close close
21% discount on all massages check close close
Free WiFi check check check
Free parking check close close
Complimentary early check-in and late check-out (upon availability) check close close
* Complimentary benefits you may choose from:

Book directly

And get special discounts and benefits!

view more

Grand Care

[measures for health and safety]

Grand Care

[measures for health and safety]

Grand Care

We are confident in welcoming you 

The health and wellbeing of our guests, team members, and all who visit our hotel have absolute priority.

We are continuously monitoring and following the guidelines of the WHO and local health authorities and act accordingly, taking all necessary health and safety preventative measures.

The high standards of cleaning have been expanded into a comprehensive hygiene strategy, with additional disinfection and strict rules, minimizing the risks for our guests and team. Contagious around here аrе only our amiability and hospitality.

Grand Care measures for health & safety

Green pass - In accordance with Ordinance RD-01-856/ 19.10.2021, issued by the Ministry of Health of the Republic of Bulgaria, all guests visiting the hotel's outlets, event spaces, wellness, and fitness center are required to provide valid certificates as proof of vaccination, recovery, or negative PCR (up to 72 hours) or antigen test (up to 48 hours).  

Hand hygiene - contactless hand sanitizing stations are freely available at all hotel areas

Protective masks - all of our staff wear masks and we ask our guests to wear masks as well. Disposable masks can be provided free of charge if you have forgotten yours.

Access management to ensure physical distance – we pay attention to regulate the maximum number of people in public areas, with signage and rearranging our spaces where needed.

Safe hospitality - warm and friendly, despite the distance –  we provide options for contactless services: online check-in, contactless payment, online menus.

Comprehensive hygiene concept

1. complete renovation of all hotel areas and guest rooms;

2. implementation of new processes and procedures for cleaning of our guest rooms, outlets, and all public spaces.

3. increasing the frequency of disinfection of all high contact points and surfaces in public areas

4. continual regular training and instruction in the new hygiene concept of team members

Worry-free cancellation policy until the end of 2021

For all direct bookings, you’ll not only get the lowest rates available but we are offering maximum flexibility – even if you book one of our prepaid rates and your plans change, the deposit charged will be credited to your next stay.

For all group bookings, organized functions, we will provide extensive flexibility in case of need to cancel or postpone the event. 

Detail information read here